Contact Us
Need help with your Kurt Geiger order or have a question before you shop? Send us a message and the Kurt Geiger customer support team will help point you in the right direction.
Email Kurt Geiger
For customer support, email Kurt Geiger at [email protected].
Please allow 24–48 hours for a reply. Kurt Geiger customer service hours are Monday–Friday, 9:00 AM–6:00 PM.
What To Include
To help Kurt Geiger review your request faster, please include as much relevant detail as possible in your message.
- Your full name and email address used at checkout
- Your order number, if your message is about an order
- The product name, color, size, or style details, if applicable
- A clear description of the issue or question
- Photos, if your request involves a product concern
Order Support
Contact Kurt Geiger for help with order questions, order details, payment concerns, or account-related order support.
Shipping Support
If you have a shipping question, include your order number and the email address used at checkout so Kurt Geiger can review your request.
Returns & Exchanges
For return or exchange help, share your order number, the item you need help with, and a brief note about your request.
Product Questions
Have a question about a Kurt Geiger bag, shoe, accessory, size, color, material, or style detail? Send the product name or a link to the item, along with the question you would like answered.
Contact Form
Use the contact form on this page if you prefer to send your message directly through the site. Please include the same details listed above so Kurt Geiger can understand your request clearly.
Privacy & Your Information
Kurt Geiger uses the information you provide to review and respond to your customer support request. Avoid sending sensitive payment details or passwords by email or through the contact form.
We Are Here To Help
Thank you for contacting Kurt Geiger. Whether your message is about orders, shipping, returns, exchanges, product questions, or account help, the Kurt Geiger customer support team will review your request and respond as soon as possible within the stated response window.
